Meet the office team at

Our office staff are available Monday to Friday from 9AM – 5PM at our Preston office. Outside of these hours/ in an emergency you can call us on 01772 720040 and we will be able to assist you.


Carol Billington – Director of Care

Carol has worked in the health and social care industry for 25+ years. She is dedicated to ensuring all people receiving care are treated with dignity and respect and that all care givers are trained to provide the best quality care. Carol has been a registered manager, trainer, NVQ assessor and verifier. She has special interests in End of Life care, moving and handling people safely and dementia care. Trained to level 5 diploma in health and social care. Carol is registered broker for health and social budgets.


Julie Buckley – Registered Manager

Julie has over 19 years’ experience in both hospital, community health and social care settings including social housing. Julie holds a level 5 diploma In Health & Social care management and brokerage accreditation. Julie has worked for Masterstaff Healthcare since 2015  as Manager. She is dedicated to providing the best quality care for the people we support. Julie has special interests in Dementia, Mental health and one to one care.


Lynne Reynolds – Care Coordinators

Lynne has worked in the health and social care industry for 9+ years, mainly working with elderly and with people with disabilities in a domiciliary care setting. Lynne has NVQ’s 2 and 3 in health and social care and business administration. She is very hands on and willing to help in any situation. She gets a lot of job satisfaction from knowing people are looked after with dignity and respect in their own homes.


Dawn Andrews – Care Coordinators

Dawn has worked in the health and social care industry for 8+years mainly working with the elderly in domiciliary care settings. She has NVQ’s 2 and 3 in health and social care and business administration. Dawn is very hands on and is happy to help in any situation. She is passionate about ensuring people receive excellent quality care.


Amy Quayle – Office Assistant

Amy is new to the team having previous experience in Childcare, travel and Retail. Ready for a new challenge in the care sector and an Office role. Amy is looking forward to meeting everybody and getting to know and support the whole team. It may take a while to get used to everybody’s names but she looking forward to doing so and settling in as quickly as possible.